The Westin St. John Resort Villas


300B Chocolate Hole, Great Cruz Bay, VI, 00830, United States  

Local Time Phone (1)(340) 693-8000


Welcome to The Westin St. John Resort Villas

The Westin St. John Resort Villas - Cruz Bay
Passport Restrictions
New passport restrictions for air travel to and from the United States and Canada, Mexico, Bermuda and the Caribbean have taken effect. Travelers are required to have a passport or other secure, accepted document to enter or re-enter the United States with all air travel. Most travelers can find information here. Travelers from Canada should click here.
Passport is recommended but not necessary to enter or depart the USVI

Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Age Requirement Policy
Guests must be 18 years or older to reserve a room.
Check Cashing Policy
Personal checks are not accepted for payment or for cashing; however, traveler's cheques can be cashed at the Front Desk.
Early Departure Policy
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date. Guests will be asked to confirm their departure date upon check-in.
Gift Certificate Acceptance Policy
Gift certificates are accepted.
Hurricane Policy
In the event of a hurricane/tropical storm watch or warning, as defined by the National Hurricane, the resort will waive the cancellation fees for guests holding confirmed and fully deposited reservations (and within the non-refundable deposit window) who are unable to travel to the resort due to a hurricane closing the airport or ports running to/from St. Thomas to St. John.

Please Note:

  • Other expenses including, but not limited to, airfares, food and beverage, or chartered services are not included or covered.
  • This policy is subject to change at the discretion of the operator at any time without notice.
  • This policy is applicable to individual reservations and/or groups as stipulated in their contracts.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact us directly for the exact fee & appropriate mailing instructions.
Pet Policy
As of November 2016, The Westin St. John Resort Villas no longer allows dogs on property. Exceptions are made for service animals that fall within the guidelines of the Americans with Disabilities Act.
Purchase Order Acceptance Policy
Purchase orders are not accepted as a form of payment. A valid major credit card is needed to check-in.
Resort Charge
Guest will be charged $40 USD daily for a resort charge. This includes toll-free and local phone calls, high-speed wireless Internet access, on-property transportation, self-parking, a variety of fitness activities such as yoga classes, beach/pool umbrellas,  pool floats, a variety of water toys including non-motorized watersports equipment (snorkel gear excluded), and tennis court access.
Smoking Policy
Effective January 1, 2016, The Westin St. John Resort Villas prohibits smoking (including electronic cigarettes) inside the villas, the villa balconies and around all pool areas and public spaces, including the resort’s private beach. If signs of smoking are detected, a $200US fee will be applied to your folio.  Additionally, in compliance with the U.S. Virgin Islands Smoke-free Act, smoking is prohibited in enclosed areas of public places, including restaurants and bars, enclosed areas of places of employment, in or within 20 feet of any outdoor service or waiting line, and within 20 feet of any public transportation station or platform open to the public. Smoking is only permitted in designated smoking areas, which are available throughout the resort.
Westin didn’t discover fresh air, but we’re proud to offer it at this hotel. Learn more about Breathe Westin™.
Transfer Costs
A fee of $120 USD for adults and $90 USD for children 4-17 years old includes round-trip transfers to airport, tips and luggage handling as well as unlimited shopping trips to St. Thomas Crown Bay Marina. There is no charge for children 3 and under. 
Voucher Acceptance Policy
Vouchers are accepted.
Waitlist Policy
The Westin St. John Resort Villas does not offer a waitlist. Please check back to find availability.

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